Data protection and the security of our customers is of utmost importance to FOOD DELIVERY BRANDS, S.A. (hereinafter referred to as FDB). (hereinafter FDB) and we take all possible measures to protect our customers from any kind of electronic fraud and phishing.

We advise you to be aware of fraudulent emails and also notify all FDB customers of the following:

  • All official FDB communications are sent from the domain.
  • FDB will never ask its customers of the different brands (Telepizza, Pizza Hut, Jeno's Pizza or Apache Pizza) for their username and/or password, or any other personal data except when they register on its Website or APP.
  • FDB will not charge any fees to its customers for participating in promotions, contests, etc.
  • FDB will not charge any recruitment fees.
  • FDB will never require a recruitment deposit or ask applicants for any fees of any kind.
  • FDB will never make a job offer without a personal interview or video conference with the applicant.

You should also be suspicious of emails or communications purporting to be from FDB informing you that you have won a prize in a prize draw. FDB does not conduct sweepstakes. If you receive such an email, do not respond and delete it immediately.

Learn how to recognise phishing and electronic scams

The number of daily phishing attacks is increasing exponentially every year, and phishing has become one of the most common internet scams. Those who carry out this electronic scam do so by obtaining confidential information, such as bank passwords or credit card information.

Through phishing, cybercriminals impersonate a company, an institution or a well-known and reputable service in order to steal, by deception, private information such as your login credentials to different websites or your bank details. It is essential to bear in mind that this fraudulent practice relies on social reputation, i.e. its success is based on the trust you have in the company or institution that is being impersonated. In addition, phishing is also sometimes used to infect devices with some kind of malware or malicious programme.

The vast majority of phishing cases are distributed via email, as it is relatively easy for cybercriminals to use this medium to spread their attacks as they have a large number of email addresses that they have collected in a variety of ways.

Phishing emails aim to steal your personal details, account information or even your banking details. Typically, the email will ask you for personal or bank details or redirect you to a website to log in to your account, so please be aware of the following points:

  • The emails could appear to come from FDB. The email address may even appear to belong to
  • Emails may appear to be sent by someone you know.
  • They could include logos that resemble official FDB logos or other information taken directly from FDB. Phishing emails could include convincing information about your personal details that the scammer found on social networking sites.

- They could include links to spoofed websites where you will be asked to provide your account login information. The spoofed website may look similar to FDB websites.

Protect yourself against electronic fraud

In view of the continuous increase in various forms of electronic fraud, we advise you to take into account the following recommendations:

  • Be suspicious of any email requesting personal information or to update your account information.
  • Before clicking on the link in the email, check that the website address matches the actual link and is not a "masked" website by hovering the mouse arrow over the link without clicking on it to see the domain and verify if it is FDB.
  • Make sure your browser has opened the genuine addresses of FDB websites. Fraudsters often use web addresses that look very similar to the name of a recognised company except for the addition, omission, or shifting of a few letters.
  • Finally, if you have unfortunately suffered from this fraud, we recommend that you report the incident to the State Security Forces and Corps, providing as much evidence as possible, so that they can carry out the appropriate investigations in order to close in on and arrest the cybercriminals. You can also contact the Internet Security Office by calling 017 free of charge or contact them through their website or send them an email to: